Studying the Scottish alcohol-service syllabus
This two-hour course is aimed at staff selling or serving alcohol in Scotland, including bar teams, restaurant servers, pub managers and off-licence workers. Its modules cover the Licensing (Scotland) Act 2005, five licensing objectives and Scottish training requirements.
Age verification, recognising intoxication and refusing service are part of the syllabus. Licensing conditions, personal licence holders and record keeping also have dedicated coverage. These topics give learners a view of the Scottish course before choosing their training.
Scotland and England course options
The separate Responsible Sale and Service of Alcohol (England) course has an England-specific syllabus. The two courses retain their different locations and topic lists.
Venue teams can also study Ask for Angela Awareness for discreet requests for help, staff communication and incident follow-up. That course addresses customer-welfare awareness alongside the alcohol-service subject.