Hospitality

Allergen Awareness Online Course

Gain a thorough understanding of the 14 major allergens and your legal obligations with this CPD accredited allergen awareness training course, designed for anyone who works with food in the UK. Allergen awareness is a critical component of food safety, and UK legislation places strict requirements on food businesses to provide accurate allergen information to consumers. This course covers the 14 allergens that must be declared by law — including cereals containing gluten, crustaceans, eggs, fish, peanuts, soybeans, milk, nuts, celery, mustard, sesame, sulphur dioxide, lupin, and molluscs — and explains how to identify, manage, and communicate allergen risks effectively. You will learn about the legal framework underpinning allergen management in the UK, including Natasha's Law (the UK Food Information Amendment), which requires all food businesses to provide full ingredient and allergen labelling on prepacked for direct sale foods. The course also covers cross-contamination prevention strategies, best practice for allergen communication with customers, and the correct procedures for responding to an allergic reaction. With food allergies affecting an estimated two million people in the UK, proper allergen awareness training is essential for protecting customers and maintaining compliance. Upon completion, you will receive a CPD accredited certificate recognised by employers and environmental health officers across the UK hospitality and food retail sectors.

2-3 hours CPD Accredited Included in the £35 licence

Your Allergen Awareness and Food Intolerances certificate is included in the £35 Chefs Bay Academy licence, along with 130+ other CPD accredited courses. One payment, 12 months of access, no subscription.

Allergen Awareness at a glance

Allergen Awareness is a CPD accredited online course from Chefs Bay Academy, taking 2-3 hours to complete. The certificate is ready to download as soon as you pass.

Duration 2-3 hours, self-paced
Certificate CPD Accredited, instant download
Price £35 licence covering all 130+ courses (typically £10-£25 per course elsewhere)
Access 12 months, any device, unlimited retakes

Chefs Bay Academy is run by Chefs Bay Hospitality Limited (Company No. 13588811), a UK hospitality and care staffing agency based in Merseyside. Your £35 licence covers this course and 130+ others, all CPD accredited, with 12 months of access.

What this course costs elsewhere

Comparison Allergen Awareness bought on its own Chefs Bay Academy licence, all 130+ courses
Price £10-£25 for this course, usually + VAT £35 once, VAT included
Covers One course All 130+ courses
Access Typically 60-90 days 12 months, one person
Retakes Often charged again Unlimited, any course
Refunds Varies by provider Full refund within 14 days, if no certificate downloaded

Market range from provider price lists, checked August 2026. £35 is the whole licence, covering all 130+ courses for 12 months, not a per-course price.

Get Full Access for £35 14-day money-back guarantee

What You'll Learn

  1. The 14 major allergens
  2. Natasha's Law and legal requirements
  3. Cross-contamination prevention
  4. Allergen communication and labelling
  5. Emergency procedures
  6. Managing allergens in your business

Who Needs This Course

Anyone involved in food preparation, service, or retail. Essential for chefs, waiters, bar staff, shop workers, and managers. Supports compliance with Natasha's Law.

About this course

What are the 14 allergens that must be declared?

UK law names 14: cereals containing gluten, crustaceans, eggs, fish, peanuts, soybeans, milk, nuts, celery, mustard, sesame, sulphur dioxide and sulphites, lupin, and molluscs. Any food business has to be able to tell a customer whether a dish contains any of them.

Knowing the list is the easy half. The harder part is knowing where each one hides, and the course spends time on exactly that: mustard in a mayonnaise, sulphites in dried fruit, celery in a stock powder, milk powder in a bread mix.

Food businesses must give accurate allergen information to customers under the food information regulations, and food handlers must be trained in food hygiene matters appropriate to their work. No law names a specific allergen certificate.

Training is how a business shows its staff can meet the duty, which matters when an environmental health officer asks who briefed the new starter on the allergen matrix.

What does Natasha’s Law require?

Natasha’s Law has applied since 1 October 2021. It requires food that is prepacked for direct sale to carry a full ingredient list with the allergens emphasised within it. That covers anything packed on site before a customer orders, such as a sandwich made at 7am and put in a chiller.

Food made to order and handed straight to the customer is outside the labelling rule, though the allergen information still has to be available and accurate.

How do you prevent allergen cross-contamination?

Separation and sequence do most of the work. Dedicated boards, utensils and cleaned prep areas, allergen-free orders prepared first where the flow allows, ingredients kept sealed and stored away from open food, and a proper handwash between tasks.

Wiping a board with a service cloth is where most kitchens come unstuck. The course covers the routine rather than the theory behind it.

What should staff do if a customer has an allergic reaction?

Call 999 and say the word anaphylaxis, help the person use their own adrenaline auto-injector if they carry one, and keep them still rather than walking them outside or to a bathroom. Send someone to meet the ambulance.

Every member of the team should know this, managers included, because the reaction rarely happens near the office.

Who needs allergen awareness training?

Chefs, waiting staff, bar staff, counter and retail staff, delivery drivers, and the managers who write the procedures. The question about nuts usually reaches whoever is standing nearest, which is why the training runs across the whole team rather than the kitchen alone.

The guide to UK allergen training requirements sets out what an inspector expects to see on file.

Your Certificate

Pass the assessment and your certificate is ready to download as a PDF the same day, with your name and the course title on it. Print it, email it to a manager, or attach it to a CV.

  • PDF download, same day you pass
  • CPD accredited by The CPD Certification Service
  • Retake the assessment as often as you need

These are training courses, not Ofqual-regulated qualifications. Read how our accreditation works.

Certificate of achievement

Your name

has successfully completed

Allergen Awareness and Food Intolerances

Chefs Bay Academychefsbayacademy.co.uk CPD Certified, The CPD Certification Service Issue dateThe day you pass
Your certificate, as a PDF, the same day you pass. Sample layout, your name and course are printed on it.

Want the background before you start? Read our guide: Allergen training requirements UK 2026: what the law says

School caterers managing allergens under Natasha's Law hire trained staff through Chefs Bay's education catering staffing, our sister agency.

Start Learning in 2 Minutes

  1. 1

    Buy Your Licence

    One payment of £35 for all 130+ courses, 12 months. No subscriptions, no hidden fees.

  2. 2

    Get Instant Access

    Login details arrive by email, and the confirmation page has a set-up link so you can start straight away.

  3. 3

    Complete Courses

    Work at your own pace on any device. All 130+ courses unlocked.

  4. 4

    Download Certificates

    CPD accredited certificates ready for your employer or CV.

Frequently Asked Questions

Yes, UK law requires food businesses to provide allergen information to consumers. Under the Food Information Regulations 2014 and Natasha's Law (2021), staff involved in food preparation and service must understand how to manage allergens. Training is the most effective way to demonstrate compliance.

The 14 major allergens you must declare are: celery, cereals containing gluten, crustaceans, eggs, fish, lupin, milk, molluscs, mustard, nuts, peanuts, sesame, soya, and sulphur dioxide (sulphites). This course covers all 14 in detail, including how to identify them in ingredients and prevent cross-contamination.

The Allergen Awareness course typically takes 2-3 hours to complete online. It covers all 14 major allergens, UK legal requirements, cross-contamination prevention, and emergency procedures.

Yes. Natasha's Law requires food businesses to provide full ingredient labelling on pre-packed for direct sale (PPDS) foods. This course covers Natasha's Law requirements, how to label correctly, and how to communicate allergen information to customers — helping your business stay compliant.

Get Full Access for £35

Allergen Awareness and Food Intolerances plus 130+ more courses, all CPD accredited. One person, 12 months, no subscription.

Get Full Access for £35
14-day money-back guarantee
£35All 130+ courses, 12 months
One person. VAT included
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