Hospitality

Food allergen awareness Online Course

Course Published 2-3 hours CPD Accredited

This course is included in every individual access plan, alongside all 130+ courses. Choose 12, 24 or 36 months for one person. One payment, VAT included, no automatic renewal.

Illustrative arrangement of ingredients in separate containers
Illustrative workplace context. The course outline is listed below.

Course overview

Gain a thorough understanding of the 14 major allergens and your legal obligations with this CPD accredited allergen awareness training course, designed for anyone who works with food in the UK. Allergen awareness is a critical component of food safety, and UK legislation places strict requirements on food businesses to provide accurate allergen information to consumers. This course covers the 14 allergens that must be declared by law — including cereals containing gluten, crustaceans, eggs, fish, peanuts, soybeans, milk, nuts, celery, mustard, sesame, sulphur dioxide, lupin, and molluscs — and explains how to identify, manage, and communicate allergen risks effectively. You will learn about the legal framework underpinning allergen management in the UK, including Natasha's Law (the UK Food Information Amendment), which requires all food businesses to provide full ingredient and allergen labelling on prepacked for direct sale foods. The course also covers cross-contamination prevention strategies, best practice for allergen communication with customers, and the correct procedures for responding to an allergic reaction. With food allergies affecting an estimated two million people in the UK, proper allergen awareness training is essential for protecting customers and maintaining compliance. Upon completion, you will receive a CPD accredited certificate showing the course you have completed.

Food allergen awareness at a glance

Food allergen awareness is a CPD accredited online course from Chefs Bay Academy, taking 2-3 hours to complete. The certificate is ready to download as soon as you pass.

Entry typeCourse
Provider statusPublished
Duration2-3 hours, self-paced
CertificateCPD Accredited, download after passing
Study and retakesAny device, unlimited retakes within your chosen access period.

Chefs Bay Academy is run by Chefs Bay Hospitality Limited (Company No. 13588811), a UK hospitality and care staffing agency based in Merseyside. This course is included in the training bundle, with 12, 24 or 36 months of access for one person. Certificate information is listed for this course above.

What you will learn

  1. The 14 major allergens
  2. Natasha's Law and legal requirements
  3. Cross-contamination prevention
  4. Allergen communication and labelling
  5. Emergency procedures
  6. Managing allergens in your business

Who needs this course

Anyone involved in food preparation, service, or retail. Essential for chefs, waiters, bar staff, shop workers, and managers. Supports compliance with Natasha's Law.

About this course

What are the 14 allergens that must be declared?

UK law names 14: cereals containing gluten, crustaceans, eggs, fish, peanuts, soybeans, milk, nuts, celery, mustard, sesame, sulphur dioxide and sulphites, lupin, and molluscs. Any food business has to be able to tell a customer whether a dish contains any of them.

Knowing the list is the easy half. The harder part is knowing where each one hides, and the course spends time on exactly that: mustard in a mayonnaise, sulphites in dried fruit, celery in a stock powder, milk powder in a bread mix.

Food businesses must give accurate allergen information to customers under the food information regulations, and food handlers must be trained in food hygiene matters appropriate to their work. No law names a specific allergen certificate.

Training is how a business shows its staff can meet the duty, which matters when an environmental health officer asks who briefed the new starter on the allergen matrix.

What does Natasha’s Law require?

Natasha’s Law has applied since 1 October 2021. It requires food that is prepacked for direct sale to carry a full ingredient list with the allergens emphasised within it. That covers anything packed on site before a customer orders, such as a sandwich made at 7am and put in a chiller.

Food made to order and handed straight to the customer is outside the labelling rule, though the allergen information still has to be available and accurate.

How do you prevent allergen cross-contamination?

Separation and sequence do most of the work. Dedicated boards, utensils and cleaned prep areas, allergen-free orders prepared first where the flow allows, ingredients kept sealed and stored away from open food, and a proper handwash between tasks.

Wiping a board with a service cloth is where most kitchens come unstuck. The course covers the routine rather than the theory behind it.

What should staff do if a customer has an allergic reaction?

Call 999 and say the word anaphylaxis, help the person use their own adrenaline auto-injector if they carry one, and keep them still rather than walking them outside or to a bathroom. Send someone to meet the ambulance.

Every member of the team should know this, managers included, because the reaction rarely happens near the office.

Who needs allergen awareness training?

Chefs, waiting staff, bar staff, counter and retail staff, delivery drivers, and the managers who write the procedures. The question about nuts usually reaches whoever is standing nearest, which is why the training runs across the whole team rather than the kitchen alone.

The guide to UK allergen training requirements sets out what an inspector expects to see on file.

Your certificate

Pass the assessment and your certificate is ready to download as a PDF the same day, with your name and the course title on it. Print it, email it to a manager, or attach it to a CV.

  • PDF download, same day you pass
  • CPD accredited by The CPD Certification Service
  • Retake the assessment as often as you need within your access period

These are training courses, not Ofqual-regulated qualifications. Read how our accreditation works.

Certificate of achievement

Your name

has successfully completed

Allergen Awareness and Food Intolerances

Chefs Bay Academychefsbayacademy.co.uk CPD Certified, The CPD Certification Service Issue dateThe day you pass
Your certificate, as a PDF, the same day you pass. Sample layout, your name and course are printed on it.

Want the background before you start? Read our guide: Allergen training requirements UK 2026: what the law says

School caterers managing allergens under Natasha's Law hire trained staff through Chefs Bay's education catering staffing, our sister agency.

After you choose your access

  1. Choose your access

    Choose 12, 24 or 36 months. All 130+ courses are included for one person, with one payment and VAT included.

  2. Set up your account

    After payment, the confirmation page provides your setup step. The training platform emails your login details after registration. Access starts after account setup.

  3. Complete your courses

    Work at your own pace on any device. You can pause and return within your chosen access period.

  4. Download your certificate

    Pass the end-of-course assessment, then download your course completion certificate.

Buying for a team? Each learner needs their own account and email address. See team pricing, or email workwithus@chefsbay.co.uk for help arranging learner access.

Frequently asked questions

Is allergen awareness training mandatory UK?

Food businesses must manage allergen risks and provide accurate allergen information. Staff need instruction and training appropriate to their work, including the business's own ingredient records and service procedures. This awareness course can support that learning; buying a certificate does not by itself establish compliance.

What are the 14 allergens I need to know?

The 14 major allergens you must declare are: celery, cereals containing gluten, crustaceans, eggs, fish, lupin, milk, molluscs, mustard, nuts, peanuts, sesame, soya, and sulphur dioxide (sulphites). This course covers all 14 in detail, including how to identify them in ingredients and prevent cross-contamination.

How long does allergen awareness training take?

The listed study time is 2-3 hours, completed online at your own pace. You can pause and return within your chosen access period.

Does allergen awareness help with Natasha's Law compliance?

Yes. Natasha's Law requires food businesses to provide full ingredient labelling on pre-packed for direct sale (PPDS) foods. This course covers Natasha's Law requirements, how to label correctly, and how to communicate allergen information to customers — helping your business stay compliant.

130+ courses. One price.

Allergen Awareness and Food Intolerances is included in every Chefs Bay Academy plan, alongside the rest of the training bundle. Choose 12, 24 or 36 months of access for one person. Pay once, with no automatic renewal.

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14-day money-back guarantee

Email workwithus@chefsbay.co.uk within 14 days of purchase for a full refund, as long as you have not downloaded a certificate.

From £35 for 12 monthsPer person · Best value: 36 months · £79 paid once · £26.33 per year equivalent · Save £26 over 36 months

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