Which parts of Outlook are included?
The one-hour course covers organising email, managing a calendar and scheduling meetings. Contacts, address books, tasks and to-do lists are also named in the modules, together with email productivity and etiquette.
It is written for office workers, administrators and receptionists who use Outlook in their day-to-day work. Email and calendar management each have their own place in the syllabus.
Application skills or wider office training?
Choose this course for an introduction to Outlook. Time management covers priorities, interruptions and workload planning. The PA and office administration course adds diary management, meeting support and other administrative responsibilities.