What office responsibilities does the course cover?
The four-to-five-hour course covers diary and calendar management, minute taking and meeting support. Its eight modules also include business communication, document handling and filing, travel arrangements, event coordination and time management for administrators. Using office technology is part of the syllabus.
It is intended for personal assistants, secretaries, office administrators and receptionists, including people developing skills for those roles. The office context is central to the course.
Courses for specific applications
The Microsoft Outlook basics course focuses on email, calendars, contacts and tasks. Microsoft Word basics covers creating and formatting documents. Those separate introductions let learners study an application alongside the wider administration topics covered here.
