Awareness training for venue teams
This 30-minute course is written for bar staff, door supervisors, hotel staff and managers working in licensed venues. It covers recognising a possible incident, the response to suspected spiking, and the reporting and support that follow. Venue prevention is a separate part of the syllabus.
For managers choosing training, the course brings incident awareness and venue procedures together. It also introduces common substances and signs as awareness topics, without changing the course’s focus on the responsibilities of a hospitality team.
Ask for Angela Awareness covers a related situation: a customer discreetly asking staff for help. For the licensing side of venue work, the responsible alcohol service guide links to separate England and Scotland courses.