Social Care

Duty of candour (England) Online Course

Course Published 20 mins CPD Accredited

This course is included in every individual access plan, alongside all 130+ courses. Choose 12, 24 or 36 months for one person. One payment, VAT included, no automatic renewal.

Illustrative care planning materials with no readable personal information
Illustrative workplace context. The course outline is listed below.

Course overview

Understand the legal Duty of Candour requirements in England and how care providers must respond openly when things go wrong. This course covers the regulatory requirements set by the CQC, the process for notifying individuals when a safety incident occurs, and how to foster an open and transparent culture within care organisations.

Duty of candour (England) at a glance

Duty of candour (England) is a CPD accredited online course from Chefs Bay Academy, taking 20 mins to complete. The certificate is ready to download as soon as you pass.

Entry typeCourse
Provider statusPublished
Duration20 mins, self-paced
CertificateCPD Accredited, download after passing
Study and retakesAny device, unlimited retakes within your chosen access period.

Not sure which course you need? Use the course finder. Browse the catalogue, which lists 133 courses alongside separately labelled resources and archived entries.

Chefs Bay Academy is run by Chefs Bay Hospitality Limited (Company No. 13588811), a UK hospitality and care staffing agency based in Merseyside. This course is included in the training bundle, with 12, 24 or 36 months of access for one person. Certificate information is listed for this course above.

What you will learn

  1. What Is the Duty of Candour?
  2. Legal Requirements and CQC Regulation 20
  3. Identifying Notifiable Safety Incidents
  4. The Notification Process: Being Open and Honest
  5. Recording and Documenting Incidents
  6. Building a Culture of Openness and Transparency

Who needs this course

Care home managers, registered managers, nurses, care workers, and all health and social care professionals working in CQC-regulated services in England who need to understand their Duty of Candour obligations.

About this course

Studying duty of candour in England

This course uses the England care-provider context and names CQC Regulation 20 in its curriculum. The modules cover notifiable safety incidents, notification, recording and documenting incidents, and communication with the people affected. Building an open culture is also included.

The intended audience includes registered managers, nurses and care workers in CQC-regulated services in England. These learners can review the course outline against the responsibilities and learning needs of their own roles.

For the separately listed national version, see Duty of Candour in Scotland. For broader context about choosing staff training, read the care worker training guide for England.

Your certificate

Pass the assessment and your certificate is ready to download as a PDF the same day, with your name and the course title on it. Print it, email it to a manager, or attach it to a CV.

  • PDF download, same day you pass
  • CPD accredited by The CPD Certification Service
  • Retake the assessment as often as you need within your access period

These are training courses, not Ofqual-regulated qualifications. Read how our accreditation works.

Certificate of achievement

Your name

has successfully completed

Duty of Candour (England)

Chefs Bay Academychefsbayacademy.co.uk CPD Certified, The CPD Certification Service Issue dateThe day you pass
Your certificate, as a PDF, the same day you pass. Sample layout, your name and course are printed on it.

Want the background before you start? Read our guide: Mandatory training for care workers: what CQC actually expects

After you choose your access

  1. Choose your access

    Choose 12, 24 or 36 months. All 130+ courses are included for one person, with one payment and VAT included.

  2. Set up your account

    After payment, the confirmation page provides your setup step. The training platform emails your login details after registration. Access starts after account setup.

  3. Complete your courses

    Work at your own pace on any device. You can pause and return within your chosen access period.

  4. Download your certificate

    Pass the end-of-course assessment, then download your course completion certificate.

Buying for a team? Each learner needs their own account and email address. See team pricing, or email workwithus@chefsbay.co.uk for help arranging learner access.

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130+ courses. One price.

Duty of Candour (England) is included in every Chefs Bay Academy plan, alongside the rest of the training bundle. Choose 12, 24 or 36 months of access for one person. Pay once, with no automatic renewal.

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14-day money-back guarantee

Email workwithus@chefsbay.co.uk within 14 days of purchase for a full refund, as long as you have not downloaded a certificate.

From £35 for 12 monthsPer person · Best value: 36 months · £79 paid once · £26.33 per year equivalent · Save £26 over 36 months

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